In an effort to simplify our returns procedure we ask all customers to comply with the following process.
If you have an item you wish to return, please contact a member of our sales office who will raise the relevant collection.
Unwanted or surplus goods will be credited upon return, provided the following guidelines are observed;
Goods returned as faulty will be credited upon receipt provided;
In some cases, goods returned as faulty are found by the manufacturers to be in full working order and fit for use. If this is the case, the goods will be returned to the customer and re-invoiced along with incurring a handling charge.
Specially Ordered Items:
Goods ordered that are classed as “Specials” and some "Furniture" items are non-returnable. Customers will be notified of this at the time of ordering.